KindleVolt

Information We Collect

At KindleVolt, we believe transparency about data collection builds trust. When you interact with our blockchain deployment services, we gather information that helps us provide better educational resources and technical solutions.

Personal Information

This includes your name, email address, phone number, and company details when you contact us or register for our educational programs.

Technical Data

We collect IP addresses, browser types, device information, and usage patterns to improve our website performance and user experience.

Educational Progress

For participants in our blockchain education programs, we track learning progress, completed modules, and assessment results.

We never collect sensitive personal data like financial information, health records, or government identification numbers without explicit consent and legitimate business purposes.

How We Use Your Information

Your data serves specific purposes that directly benefit your experience with our blockchain deployment services:

Delivering educational content and tracking your learning progress through our programs
Communicating about upcoming courses, workshops, and blockchain technology updates
Providing technical support for our deployment tools and educational platforms
Improving our educational materials based on user engagement and feedback
Customizing learning paths to match your skill level and professional goals
Sending relevant industry insights and blockchain development best practices

We don't use your information for purposes unrelated to blockchain education or deployment services. And we certainly don't sell your data to third parties for marketing purposes.

Data Sharing and Third Parties

Here's exactly who we might share your information with and why:

Educational Partners

We work with blockchain industry professionals and educational institutions to deliver comprehensive training programs. These partners may access student progress data to provide specialized instruction or certification.

Technology Providers

Our learning management system, email communication tools, and analytics platforms process your data to enable core functionality. We've vetted these providers and ensure they meet our privacy standards.

Legal Requirements

We may disclose information when required by Taiwan law, court orders, or to protect our legal rights and those of our students and partners.

Important Note

We never share your personal information with marketing companies, data brokers, or any organization that isn't directly involved in delivering our blockchain education services.

Your Rights and Controls

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights:

Access and Review

You can request a complete copy of the personal information we hold about you. This includes your learning records, communication history, and any automated decision-making data.

Correction and Updates

Found an error in your information? You can update your profile details directly through your student account, or contact us for assistance with more complex changes.

Data Deletion

You can request deletion of your personal information, with some important exceptions. We may need to retain certain records for legal compliance, ongoing educational services, or legitimate business purposes.

Communication Preferences

Control what emails you receive from us. You can opt out of marketing communications while still receiving essential updates about your enrolled programs.

To exercise these rights, contact us at info@kindlevolt.com with your specific request. We'll respond within 30 days and verify your identity before processing any changes.

Data Security Measures

Protecting your information isn't just a legal requirement—it's fundamental to maintaining trust in our educational services.

Encryption: All data transmissions use TLS 1.3 encryption, and sensitive information is encrypted at rest using AES-256 standards.

Access Controls: Employee access to personal data is restricted based on job responsibilities and regularly reviewed.

Regular Audits: We conduct quarterly security assessments and penetration testing to identify and address vulnerabilities.

Incident Response: We maintain a documented incident response plan and will notify affected users within 72 hours of discovering any data breach.

Despite these measures, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention Periods

We don't keep your information indefinitely. Here's how long we typically retain different types of data:

Educational Records

Learning progress, course completion certificates, and assessment results are retained for 7 years after program completion to support credential verification and continuing education planning.

Communication Data

Email correspondence and support tickets are kept for 3 years to maintain service continuity and resolve any follow-up questions.

Technical Logs

Website analytics, error logs, and security monitoring data are automatically deleted after 24 months unless needed for ongoing security investigations.

When retention periods expire, we securely delete information using industry-standard data destruction methods.

International Data Transfers

Some of our technology providers operate servers outside Taiwan. When your data is transferred internationally, we ensure adequate protection through:

Contractual agreements requiring the same privacy protections we provide
Regular compliance audits of international partners
Data processing agreements that specify how information must be handled
Immediate notification requirements for any security incidents

Most of our core educational platform operates within Taiwan and Asia-Pacific data centers to minimize international transfers.

Cookies and Website Analytics

Our website uses cookies to improve functionality and understand how visitors interact with our content. We use both essential cookies required for basic website operation and optional analytics cookies that help us improve user experience.

Essential Cookies

These enable core website features like maintaining your login session, remembering language preferences, and ensuring secure connections.

Analytics Cookies

We use these to understand which educational resources are most helpful and how visitors navigate our site. This information is anonymized and used only for improving our services.

You can control cookie settings through your browser preferences, though disabling essential cookies may affect website functionality.

Changes to This Policy

Privacy practices evolve as our educational programs expand and technology changes. We'll update this policy to reflect new data practices, legal requirements, or service improvements.

When we make significant changes, we'll email current students and participants at least 30 days before the changes take effect. We'll also post updates on our website with clear explanations of what's changed.

Minor clarifications or administrative updates may be made without advance notice, but we'll always maintain the current version date at the top of this policy.

Privacy Policy